1. Information We Collect
We collect personal information that you voluntarily provide to us when you request our services, contact us by phone or email, or submit a form on our website. This information may include:
- Your name
- Your phone number
- Your email address
- Your service address (home, business, or vehicle location)
- Information about your locks, keys, or security setup
2. How We Use Your Information
We use the information we collect to:
- Dispatch technicians and perform locksmith services
- Respond to your requests, estimates, or inquiries
- Provide updates regarding your appointment arrival times
- Process payments and transactions securely
- Improve our website, customer service, and business offerings
3. Data Protection and Security
We implement a variety of security measures to maintain the safety of your personal information. Credit card and payment transactions are processed through secure, PCI-compliant third-party payment processors. We do not store sensitive payment details on our local servers.
6. Changes to this Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated modification date.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to us at:
Charlotte Locksmith
Phone: (704) 741-4490
Email: [email protected]